How do I take advantage of Free shipping and delivery ? 

• Buy Items worth or above UGX500,000.
• Ship your items to a single address.
• Ship items to or around a town centre in Uganda      
• Place your order and enjoy the free shipping!

This option (FS) allows us to better manage our inventory, order demand and pass the savings on to you in the form of free shipping. NB: Most Free Shipping orders will ship out within a maximum of 6(Six) hours except if attached to Local Express Delivery.

Local Express Delivery (LED)
When you choose to use Local Express Delivery (LED), items must delivered on same day you place your order. Qualifying orders must be placed before 12 noon and to be shipped to an eligible address. If the order is placed after noon, your order will be delivered the next business day. We're working hard to make this shipping option available to all customers but currently, only addresses within or around Kampala (Uganda) are eligible for Local Express Delivery.
NB:  Local Express delivery  encompasses the following.

• No weekend delivery, no P.O. boxes or SD
• Items ship strictly by ground route
• Items may be delivered up until 8pm local time
• Signatures upon delivery are required.  

Shipping Restrictions
Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. In addition, some items too big to ship to a P.O. Box must be shipped to a street address. You will be notified while placing your order if we are unable to ship specific items to the address you have selected
Items that require special handling because they are extremely heavy can only be shipped to desired locations at a handling fee and thus will not be eligible for Free Shipping(FS). 

We do deliver to penitentiaries, but we strongly suggest you contact the prison first to confirm that they accept your deliveries and to note any special regulations the prison might have. Some prisons do not allow delivery of specific items and/or materials. Others place a limit on the number of items contained in a package.
We are however unable to affix any special labels or instructions to the items and/or on the packages, we will indicate only the destination address and senders name. Extra information is pre-filled on the order invoice.